Alpen Resort - Spa & Dining in Zermatt, MatterHorn

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Alpen Resort - Spa & Dining Zermatt Nearby photo

Alpen Resort - Spa & Dining Zermatt Room photo

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Key details

About the Hotel

Spissstrasse 52, Zermatt, 3920

Near ski lifts

Perfect

9.1

/10

4.8

4.7

Loved by Alpen Resort - Spa & Dining guests

Panoramic Matterhorn views

Wellness family focus

Themed dining evenings

Saltwater thermal pool

Live music entertainment

"The spa was pretty epic."

Anonymous from United States

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"The hotel has many things going for it: first and foremost, a great view of the Matterhorn."

Jeffrey from United States

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"Comfortable room with great spa facilities"

Diyls from Singapore

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"The spa is great!"

Bar from Israel

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"This was a lovely find and when I booked it I had absolutely no idea that it had such amazing spa facilities."

thebestjourneyyet from United Kingdom

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4-star Alpine resort with Matterhorn views and a brand new wellness area

Wellness & Spa

The hotel operates three swimming pools: one indoor heated pool, a second indoor heated pool, and an outdoor heated pool open all year. The wellness area includes a Hammam, sauna, and hot tubs, plus a rooftop whirlpool with mountain views. Guests also have access to a fitness center and can book massages at the spa.

Dining

The Matterhorn Restaurant serves Swiss cuisine with a selection of wines. A specialty grill restaurant called Hornox offers meat and vegan dishes. The hotel also serves complimentary afternoon tea and cakes in the lobby, and breakfast is included with a buffet of meats, cheeses, and made-to-order eggs.

Ski & Outdoor Activities

The hotel is located close to ski lifts and offers direct access to 360 kilometers of ski slopes. Ski storage includes personal lockers and a ski boot dryer. An outdoor tennis court is available on site, and hiking trails are accessible year-round.

Rooms & Accommodations

Panorama Double Rooms and Family Rooms with a loft offer direct views of the Matterhorn from the balcony. En-suite bathrooms include bathrobes, slippers, and a hairdryer. The family suites provide separate sleeping areas for children.

Family & Pet-Friendly

Children have access to a dedicated kids' pool, a playground, and a games room with table tennis, darts, billiards, and a pool table. The hotel is pet-friendly and provides pet baskets and bowls upon request. Free shuttle service from Zermatt train station is available daily from 07:00 to 21:00.

Highlights

Wellness: Three pools, Hammam, sauna, rooftop whirlpool

Dining: Matterhorn Restaurant and Hornox grill

Ski: 360 km slopes, ski lockers with boot dryer

Rooms: Panorama suites with Matterhorn balcony views

Family: Kids' pool, playground, games room

Service: Free station shuttle, pet-friendly

Must-do experiences

Take the Gornergrat Railway for breathtaking mountain views.
Savor a warm raclette at the historic Restaurant du Pont.
Discover the Matterhorn Museum for fascinating local history.
Join a guided snowshoe hike for an off-the-beaten-path adventure.
Sample homemade chocolates at the renowned Läderach chocolatier.

Location: Perfect

9.2/10Review score

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Highlights from guests

Spa & LeisurePure Bliss

The indoor pool felt atmospheric, complemented by three whirlpools and an outdoor hot tub for ultimate relaxation.

Isabella from United States

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DiningGourmet Heaven

Dinner offered a delightful choice of meat, fish, and vegetarian main courses, followed by decadent desserts.

Oliver from United Kingdom

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Room FeaturesMountain Views

Our room featured a comfortable bed, a great shower, and a balcony with an excellent, clear view of the Matterhorn.

Chloe from Canada

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BathroomSpa-like Comfort

The bathroom was a good size, featuring a great shower and high-quality toiletries for a refreshing experience.

Noah from Australia

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Select your room type

Alpen Resort - Spa & Dining offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room
2 persons
25 sq. feet
2 Single beds
Heating
Coffee machine
room details
Family Room extra Bedroom
2 persons
30 sq. feet
3 Single beds
Balcony
Heating
room details
Panoramic Family Room Matterhorn View
2 persons
30 sq. feet
4 Single beds
Balcony
Heating
room details

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Check-in/ Check-out

Facilities

Alpen Resort - Spa & Dining offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.4/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
Concierge desk
Pets allowed
24-hour security
Luggage storage
Ski storage
Lift
Currency exchange
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Skiing
Hiking
Tennis court
Billiard tables
Darts
Table tennis

Guest Parking

Public parking is possible at a location nearby at CHF 16 per day.

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Ski pass vendor
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Cots
Children's menu
Children's pool
Children's play area
Game room

Spa & Leisure

Rooftop pool
Plunge pool
Indoor swimming pool
Garden area
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi

Room features

Heating
Mini-bar
Sitting area
Terrace
Turndown service
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Alpen Resort - Spa & Dining Location

Spissstrasse 52, Zermatt, 3920

Explore Zermatt

Experience Zermatt

Matterhorn Museum

12 minutes' walk

Museum detailing the region's climbing history and culture, featuring guided tours and local artifacts.

The Matterhorn

30 minutes' walk

Iconic mountain with breathtaking views, perfect for photography and exploring nearby hiking trails.

St Peter's English Church

10 minutes' walk

Historic church known for its architecture, offering beautiful interiors and peaceful ambiance.

Mountaineer's Cemetery

12 minutes' walk

Touching tribute to climbers who lost their lives, providing historical context and serene surroundings.

Hiking Trails

6 minutes' walk

Access diverse trails for hiking, with options for all skill levels, offering stunning mountain vistas.

Skiing at Gant

8 minutes' drive

Ski resort with slopes for all levels, available rentals and lessons for both beginners and thrill-seekers.

Wellness Spa

1 minute' walk

Relaxing spa offering massages and wellness treatments, perfect for unwinding after outdoor adventures.

Restaurant Matterhorn

1 minute' walk

Offers local Swiss cuisine with a cozy atmosphere; try the fondue for an authentic experience.

Walliserstube Zermatt

5 minutes' walk

Traditional Swiss dining with a rustic feel; known for its raclette and locally sourced ingredients.

Gusto Matto

6 minutes' walk

Italian restaurant serving handmade pasta and pizzas in a lively setting. Reservations recommended.

Zermatt Music Festival

15 minutes' walk

Annual festival featuring local and international music acts, creating a vibrant atmosphere for all ages.

The Snowboat

7 minutes' walk

Unique bar with live music and a warm ambiance; popular spot for cocktails and socializing with friends.

Getting around

City Centre
Zermatt 9 min · 2300 ft
Airports
Sion (SIR) 125 min · 51.4 mi
Agno (LUG) 301 min · 124.7 mi
Train
Zermatt railway station 5 min · 1400 ft
Train 2 min · 400 ft
Bus
Bus stop 17 min · 7.0 mi

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Property information and rules

Check-in

from 15:00-23:00

Check-out

from 07:00-11:00

Guest Parking

Public parking is possible at a location nearby at CHF 16 per day.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

At the hotel Alpen Resort - Spa & Dining guests are invited to a full breakfast served for free.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Languages

German

Number of floors:

Number of rooms:

Former name

Best Western Alpen Resort

Reviews and Ratings

Feedback about Alpen Resort - Spa & Dining from previous guests about their experience.

Review score

Based on 879 verified reviews

9.1 /10

Perfect

95 %

Recommend

Breakfast

8.6/10

Cleanliness

9.4/10

Comfort

9.5/10

Facilities

9.4/10

Free Wi-Fi

8.9/10

Location

9.2/10

Paid Wi-Fi

9.5/10

Staff

9.1/10

Value for money

8.5/10

Pros

Fine Matterhorn views

Comfortable family rooms

Quality breakfast selections

Cons

Inconsistent food quality

Outdated furnishings

Wi-Fi connectivity issues

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Questions of the users

About Alpen Resort - Spa & Dining

Is it possible to book a room that fits three adults, even though the options only show double beds?

12 December 2024

The Double Room can accommodate three guests by providing an extra bed upon booking for three people.

What is the distance from the train station to the hotel?

10 November 2024

The hotel is located approximately 300 meters from the train station, which is roughly a five-minute walk.

Could you provide details about the spa facilities, including any specific policies?

5 October 2024

The Pool & Spa area is included in the stay at Alpen Resort & Spa. The sauna operates without textiles, featuring one sauna, a steam bath, an onsen bath, a jacuzzi, and a large pool available from 12:00 PM to 10:00 PM.

How does the hotel's shuttle service work for transportation from the train station?

15 January 2025

Upon arrival at Zermatt, guests can call the hotel for pick-up at the train station using a free phone available there. There is no set schedule for the shuttle service.

Are pets allowed in the hotel, and is there an extra cost associated?

1 February 2025

Both cats and dogs are welcome at the hotel for an additional fee of CHF 15 per pet per night.

Is there a possibility of seeing the Matterhorn from the rooms?

20 March 2025

The ability to see the Matterhorn depends on the room category chosen, with certain rooms specifically offering views of the iconic mountain.

What is the arrangement for breakfast and dinner options for guests?

8 April 2025

Choosing the half board option includes both breakfast and dinner, whereas booking without half board only includes breakfast in the rate.

Is there the opportunity to leave luggage at the hotel before check-in or after check-out?

22 February 2025

No fees are charged for storing luggage on arrival before check-in or on departure day after check-out.

Are there options for parking near the hotel?

11 May 2025

Public parking is available nearby without the need for reservation, costing CHF 16 per day.

What time is breakfast served at the hotel?

30 June 2025

Breakfast is available daily from 7 AM until 11 AM, offering a wide selection to start the day.

Can guests enjoy indoor swimming and wellness facilities during their stay?

12 July 2025

Yes, the wellness area includes a swimming pool, onsen bath, jacuzzi, and sauna, all accessible to hotel guests during their stay.

Are there local restaurants or attractions that can be explored nearby?

18 August 2025

The hotel is conveniently located close to various restaurants and attractions; specific recommendations can be found in the property surroundings section.